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Lesson3 min read

Talk to five customers before you build anything

The cheapest way to avoid building the wrong thing is five honest conversations — done right, not as a pitch.

1

Ask about their past behaviour, not your idea — what they did last time the problem hit.

2

If they've never paid to solve it, the pain may not be real enough yet.

3

Listen for the specific moment they look for a solution — that's your trigger.

4

Five conversations beat a month of building on a guess.

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